We have specially adapted selected hotel rooms and holiday apartments with the needs of guests with allergies in mind. A range of measures is designed to help reduce common indoor allergens and potential triggers, including house dust mites, dog and cat allergens, and mould spores. We also pay close attention to indoor air quality and aim to keep particulate matter levels as low as possible throughout the hotel.
Why Allergy-Sensitive Guests Can Relax at Castello
In addition to our allergy-friendly rooms, guests can enjoy the mountain air at an altitude of 1,600 metres, where pollen levels are generally lower. The nearby Krimml Waterfalls have also been the subject of scientific research into their potential effects on allergic asthma. Our kitchen can also accommodate various food intolerances and dietary requirements – see Cuisine.
Frequently Asked Questions
Are the holiday apartments allergy-friendly too?
Yes. Our hotel rooms and holiday apartments have been adapted with the needs of guests with allergies in mind.
Are pets allowed?
Not in the allergy-friendly rooms. Pets are allowed in selected rooms located on a different floor.
Are personal care products available for sensitive skin?
Yes. Fragrance-free or hypoallergenic products are available on request.
How are the rooms cleaned?
We use vacuum cleaners with HEPA filters, and the floors are damp-mopped daily.