Allergy Friendly Rooms in Castello: Your room is a health room

Low-Allergen Hotel Rooms & Holiday Apartments for Guests with Allergies and Asthma

We have specially adapted selected hotel rooms and holiday apartments with the needs of guests with allergies in mind. A range of measures is designed to help reduce common indoor allergens and potential triggers, including house dust mites, dog and cat allergens, and mould spores. We also pay close attention to indoor air quality and aim to keep particulate matter levels as low as possible throughout the hotel.

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Health Rooms

Our rooms are specially equipped with the needs of guests with allergies and asthma in mind. They are designed to minimise exposure to common triggers of respiratory allergies and asthma, in accordance with ECARF. All rooms feature carpet-free flooring, are guaranteed pet-free and non-smoking. We also use mattresses designed to minimise exposure to dust mites and avoid allergenic indoor plants.

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Clean Air & a Healthy Indoor Climate

  • Low levels of fine particulate matter and common allergens

  • Regular ventilation through the windows

  • No carpets, no pets and strictly non-smoking rooms

Allergy-Friendly Room Features

  • Dust-mite-proof mattress covers

  • No pollen-producing plants, such as flowering grasses, hazel or birch

  • Fragrance-free or hypoallergenic personal care products for sensitive skin available on request

Cleaning

  • Cleaning with HEPA-filter vacuum cleaners

  • Floors are damp-mopped daily

Why Allergy-Sensitive Guests Can Relax at Castello

In addition to our allergy-friendly rooms, guests can enjoy the mountain air at an altitude of 1,600 metres, where pollen levels are generally lower. The nearby Krimml Waterfalls have also been the subject of scientific research into their potential effects on allergic asthma. Our kitchen can also accommodate various food intolerances and dietary requirements – see Cuisine.

Frequently Asked Questions

Are the holiday apartments allergy-friendly too?

Yes. Our hotel rooms and holiday apartments have been adapted with the needs of guests with allergies in mind.

Are pets allowed?

Not in the allergy-friendly rooms. Pets are allowed in selected rooms located on a different floor.

Are personal care products available for sensitive skin?

Yes. Fragrance-free or hypoallergenic products are available on request.

How are the rooms cleaned?

We use vacuum cleaners with HEPA filters, and the floors are damp-mopped daily.