Cancellation Terms

  • we accept only written cancellations
  • 3 months before arrival there is no cancellation fee , subject to a € 25.- processing fee
  • cancellations received between 3 months and 1 month before  arrival are charged 50% of the total booking price  
  • cancellations received between 1 months and 7 days before  arrival are charged 70% of the total booking price  
  • cancellations received within 6-1 days before arrival as well as no-shows, delayed arrival or premature departure are charged 90% of the package price.
  • in all other instances, General Terms for Hotels will apply.

  • We recommand to book a travel insurance>>

Check In / Check Out

Normally your room is ready by 2 p.m.
The day of departure we kindly ask you to leave the room by 10 a.m.

Late Check-Out

A later check-Out is possible, please contact the reception desk. 
Until 1 p.m. we charge € 10.- pp, until 3 p.m. € 20.- pp until 5 p.m. € 30.- pp.
Showering in the spa area € 10.- pp with 1 towel.

Entrance spa area

kids unter 14 years must not enter the spa area


Pets are not allowed.