Cancellation Terms

we accept only written cancellations

No cancellation fees
In the event of a travel warning for Austria relating to the period of the vacation (code orange), a border closure or a lockdown at the place of residence or vacation, there are no cancellation cost

Free of charge up to 6 weeks before arrival

up to 3 weeks before arrival 50% cancellation fee
Cancellations up to 1 week before departure will be charged with 70% of the total amoun

6 to 1 days before departure or no show (no-show of the guest) or late arrival or earlier departure will be offset with 90% of the arrangement price

For all cancellations, regardless of the deadline, there are processing fees of € 50.-

in all other instances, General Terms for Hotels will apply.

A fair deal

travel insurance
safe 70 % - no risk

We recommend taking a travel insurance>>
covers cancellation or interruption of the journey in the event of illness, accident, death, pregnancy,
and also Corona disease, quarantine and even the suspected case. More info>>

The costs are approximately 6% of the travel price. If you stay in January this is about € 98.-
We cover 70% of the costs in the form of a credit note for drinks. Thus you get a very comprehensive travel cancellation insurance for very little money. A very good deal for both parties. We hope that this has made planning your vacation a little easier.

Requirements:

  • Get travel insurance here>> 
  • Payment of the holiday by bank transfer or cash (no credit card)
  • Submission of travel insurance
  • Credit can only be consumed in the form of beverages

Check In / Check Out

Normally your room is ready by 2 p.m.
The day of departure we kindly ask you to leave the room by 10 a.m.

Late Check-Out

A later check-Out is possible, please contact the reception desk. 
Until 1 p.m. we charge € 10.- pp, until 3 p.m. € 20.- pp until 5 p.m. € 30.- pp.
Showering in the spa area € 10.- pp with 1 towel.

Entrance spa area

kids unter 14 years must not enter the spa area

Pets

Pets are not allowed.